Privacy Policy

We may collect account information such as email address, profile details, language preference, support messages, and records of purchases or refunds. Payment card details are generally processed by third-party payment providers rather than stored directly by us.

When you use the service, we may collect prompts, chat screenshots, uploaded files, usage history, device and browser information, IP-based security signals, and operational logs.

We use information to provide analysis results, manage your account, fulfill transactions, prevent fraud, improve reliability, and communicate about service issues, policy updates, or support matters.

We may use aggregated or de-identified analytics to understand platform performance. We do not knowingly use private user-submitted conversation content to train public-facing models without permission.

We may share information with service providers who help us host infrastructure, process payments, detect abuse, or provide customer support, but only as needed to operate the platform or comply with legal obligations.

We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security. Please do not submit information that you are not willing to process through an online service.

We retain information for as long as needed to provide the service, meet legal or accounting requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the reason it was collected.

You may request account deletion or contact support regarding access, correction, or deletion rights where applicable. Some records may be retained when required for fraud prevention, financial reconciliation, or legal compliance.